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Contact Us
- (+91) 709 270 0022
- fellows@rookhq.com
- No.248, Kuberan Nagar 11th Street Extn, Chennai, India - 600091.
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Cancellation Policy
Introduction
At Rook Ecom Private Limited ("Company", "we", "our", "us"), we strive to provide clear guidelines regarding cancellations for our products and services. This Cancellation Policy outlines our procedures and conditions for cancellations when a "No Refund" policy is in place.
1. Cancellation Eligibility
Customers are encouraged to review their orders or services promptly upon confirmation to determine if cancellation is necessary. A cancellation window may be specified, during which customers can cancel their order or service. Any cancellations requested after the specified window may not be eligible for a refund.
2. Cancellation Window
Customers are encouraged to review their orders or services promptly upon confirmation to determine if cancellation is necessary. A cancellation window may be specified, during which customers can cancel their order or service. Any cancellations requested after the specified window may not be eligible for a refund.
3. Cancellation Process
To cancel an order or service, customers must follow the cancellation process outlined by the company. This process may involve contacting customer support, filling out a cancellation request form, or using an online cancellation tool available on our website or platform. Customers are required to provide relevant order details or account information to facilitate the cancellation process.
4. No Refund Policy
Please note that we operate under a "No Refund" policy. Once an order or service is cancelled, customers may not be eligible for a refund of any fees or payments made. This policy applies regardless of the reason for cancellation, including but not limited to changes in circumstances, dissatisfaction with the product or service, or any other factors
5. Contact Us
If you have any questions or concerns about our cancellation policy, please contact us at the provided contact information. Our customer support team is available to assist you and provide clarification on any cancellation-related inquiries.
6. Contact Us
If you have any questions or concerns about our pricing policy, please contact us at the provided contact information. We are committed to addressing any inquiries and ensuring customer satisfaction.
6. Changes to This Cancellation Policy
We reserve the right to update or modify this Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website or other relevant platforms. Customers are encouraged to review this policy periodically for any updates or changes