Introduction

At Rook Ecom Private Limited ("Company", "we", "our", "us"), we are committed to providing transparent and fair pricing for our products and services. This Pricing Policy outlines how we determine and communicate pricing to our customers.

1. Pricing Structure

Our pricing structure is based on various factors including but not limited to production costs, market demand, competitor pricing, and value provided to customers. We strive to set prices that are competitive yet reflective of the quality and value of our products and services

2. Price Transparency

We aim to maintain transparency in our pricing by clearly displaying the prices of our products and services on our website and other marketing channels. Any applicable taxes, fees, or additional charges will also be clearly communicated to customers before they make a purchase.

3. Pricing Changes

We reserve the right to adjust our prices at any time without prior notice. However, any changes to prices will not affect orders that have already been placed, unless otherwise specified. We may periodically review and update our pricing to ensure it remains fair and competitive.

4. Promotional Pricing

From time to time, we may offer promotional pricing, discounts, or special offers on certain products or services. These promotions will be clearly communicated, and any terms and conditions associated with them will be provided to customers.

5. Price Matching

We may offer price matching under certain conditions. If a customer finds a lower price for the same product or service from a competitor, they may be eligible for a price match. Details regarding our price matching policy, including eligibility criteria and process, will be provided upon request.

6. Contact Us

If you have any questions or concerns about our pricing policy, please contact us at the provided contact information. We are committed to addressing any inquiries and ensuring customer satisfaction.

7. Changes to This Pricing Policy

We reserve the right to update or modify this Pricing Policy at any time. Any changes will be effective immediately upon posting on our website or other relevant platforms. We encourage customers to review this policy periodically for any updates or changes